๐๐๐ญ๐ฎ๐ซ๐ง ๐๐ง๐ ๐๐ฑ๐ก๐๐ง๐ ๐ ๐ฉ๐จ๐ฅ๐ข๐๐ฒ
Return And exhange policy
At [Chic Nexus], we want you to be completely satisfied with your purchase. If something isnโt right, weโre here to help with returns and exchanges.
1.โ โ Returns
You may return most items within [4days ] days of delivery.
To be eligible, items must be:
Unused and in the same condition as received
In the original packaging with all tags attached
Certain items are non-returnable, including:
Gift cards
Downloadable/digital products
Personal care items (for hygiene reasons)
2.โ โ Exchanges
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If you need a different size, color, or replacement item, you may request an exchange within [4] days of delivery.
Exchanges are subject to product availability. If unavailable, we will issue a refund or store credit.
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3.โ โ Refunds
Once your return is received and inspected, we will notify you of the approval or rejection.
If approved, refunds will be processed to your original payment method within [5] business days.
Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).
4.โ โ Return Shipping
Customers are responsible for return shipping costs, unless the product is defective or incorrect.
We recommend using a trackable shipping service. We are not responsible for items lost during return transit.
5.โ โ Damaged or Incorrect Items
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If you received a damaged, defective, or wrong item, please contact us at [vintagevibemart@gmail.com] within [2days ] days so we can resolve the issue quickly.
6.โ โ How to Start a Return or Exchange
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Contact our support team at [vibatgevibemart@gmail.com ] with your order number and reason for return.
We will provide you with return instructions.
Ship the item back to us as directed.
7.โ โ Contact Us
If you have any questions about our Return & Exchange Policy, reach out to us:
๐ง Email: [vintagevibemart@gmail.com]
๐ Address: Sabzazr bund Road Lahore]
๐ Phone: [+923400408511]