𝐑𝐞𝐭𝐮𝐫𝐧 𝐀𝐧𝐝 𝐞𝐱𝐡𝐚𝐧𝐠𝐞 𝐩𝐨𝐥𝐢𝐜𝐲

Return And exhange policy 

At [Chic Nexus], we want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help with returns and exchanges.

1.⁠ ⁠Returns 
You may return most items within [4days ] days of delivery.
To be eligible, items must be:

Unused and in the same condition as received
In the original packaging with all tags attached


Certain items are non-returnable, including:

Gift cards
Downloadable/digital products
Personal care items (for hygiene reasons)


2.⁠ ⁠Exchanges

 

If you need a different size, color, or replacement item, you may request an exchange within [4] days of delivery.
Exchanges are subject to product availability. If unavailable, we will issue a refund or store credit.

 

 

3.⁠ ⁠Refunds 
Once your return is received and inspected, we will notify you of the approval or rejection.
If approved, refunds will be processed to your original payment method within [5] business days.
Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).
4.⁠ ⁠Return Shipping
Customers are responsible for return shipping costs, unless the product is defective or incorrect.
We recommend using a trackable shipping service. We are not responsible for items lost during return transit.
5.⁠ ⁠Damaged or Incorrect Items

 

 

 

If you received a damaged, defective, or wrong item, please contact us at [vintagevibemart@gmail.com] within [2days ] days so we can resolve the issue quickly.

6.⁠ ⁠How to Start a Return or Exchange

 

Contact our support team at [vibatgevibemart@gmail.com ] with your order number and reason for return.
We will provide you with return instructions.
Ship the item back to us as directed.

7.⁠ ⁠Contact Us

If you have any questions about our Return & Exchange Policy, reach out to us:

📧 Email: [vintagevibemart@gmail.com]

📍 Address: Sabzazr bund Road Lahore]

📞 Phone: [+923400408511]